Shipping policy

1. How are the shipping costs calculated?

Ltmate offers Free shipping on all products and If you want to get the products faster, please choose the expedited delivery method.

2. How does your free shipping work?

We offer "free shipping" or "free shipping and free returns" on many of our products. "Free shipping" refers to standard shipping; express delivery and second day charges are extra. Our "free shipping and free returns" offer is available to the lower 48, continental U.S. states only, not available on orders to Hawaii, Alaska, Canada, Mexico or other international destinations. Products that ship by freight are not eligible for free shipping or free returns. "Free returns" does not apply to items with art shades, Color Plus and Tiffany Color Plus brand items, or certain products with designer shades.

3.How long will my order take?

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across America every day, and we strive to provide you with services of the highest level.

The time frame of an order delivery is divided into two parts: processing time and shipping time. Processing time:shipping within 48 hours.Shipping time:we provide different methods for different products categories. Your shipping time will be affected by the shipping method you specified.

1.Standard method:Shipping time(6-9 Business days);Price(Free)

2.Expedited method:Shipping time(4-7 Business days);Price($10)

4.What kind of packing materials does ltmate use?

We are committed to using eco-friendly packing solutions whenever possible. We use air-filled pillow bags that efficiently pack into boxed shipments and reduce the amount of packing material needed for each order. We also use 100 percent biodegradable starch pellets as packing materials. These static-free pellets have the look of the old-fashioned plastic packing peanuts, but are made to degrade quickly in landfills and are completely petroleum, CFC and HCFC free.